The Unified Operating System for Your Business
Stop juggling disconnected tools. Manage CRM, Helpdesk, and ERP in one integrated environment built on the reliable Elixir/Ash stack.
Built for Reliability at Scale
Powered by the BEAM and the Ash Framework, Platform delivers unparalleled performance for businesses that can't afford downtime.
Uptime SLA
API Latency
Concurrent Connections
A unified ecosystem for your entire business operations.
Platform is more than just a tool. It's an integrated workspace where CRM, Helpdesk, and ERP modules share a unified data layer.
Built with the Ash Framework, every resource is governed by declarative policies, ensuring your data is secure, consistent, and accessible across all your business functions.
Unified CRM
Smart Helpdesk
Robust ERP
Multi-tenant Architecture
Every module is built with native multi-tenancy. Enforce strict data isolation at the resource level with Ash Framework policies.
Cross-Domain Analytics
Since all data lives in a unified ecosystem, you can track a customer from their first CRM lead to their latest support ticket.
Connect with your existing business tools
Platform syncs seamlessly with the tools your team already uses. Centralize your data and automate workflows across your entire stack.
"The Slack integration has completely transformed how our support team handles urgent tickets. Real-time notifications keep us ahead of SLAs."
Sarah ChenHead of Ops, TechFlow
Slack
Sync notifications and manage tickets directly from channels.
Microsoft Teams
Collaborate on CRM leads and helpdesk cases in real-time.
Google Workspace
Unified email sync and calendar management for your team.
Outlook
Keep your schedules aligned across Platform and Office 365.
GitHub
Link support tickets to development issues automatically.
Custom Webhooks
Connect to any external system with our robust API.
Frequently Asked Questions
Have more technical questions about our architecture? Reach out to our engineering team
Security is at the heart of our architecture. Built on the Ash Framework, Platform enforces strict data isolation at the resource level. Every request is verified against declarative policies, ensuring that multi-tenant data never leaks between organizations.
While Platform is designed as a unified ecosystem, our modular architecture allows you to enable only the domains you need. Start with CRM and add Helpdesk or ERP as your business operations scale, with all data flowing seamlessly between them.
Platform uses a shared-schema multi-tenant model with logical isolation. This allows us to provide high-performance infrastructure while maintaining 100% data privacy. Large teams can manage multiple sub-organizations or departments within a single parent tenant.
Yes, Platform provides robust REST and GraphQL APIs through AshJsonApi and AshGraphql. You can programmatically access your resources, build custom extensions, or integrate with internal proprietary systems easily.
We use AshOban for transactional background jobs. Side effects like email delivery, webhook ingestion, and data synchronization are handled asynchronously and reliably, with automatic retries and failure monitoring built-in.
Pricing that Scales with Your Business
Choose the modules you need today and scale as you grow. All plans include our core multi-tenant security and unified data layer.
Starter
$49 / moUp to 5 users
- Unified CRM Dashboard
- Basic Helpdesk Module
- 5,000 Activities/mo
- Email Support
Growth
$199 / moUnlimited users
- Everything in Starter Plan
- Advanced ERP Forecasting
- Custom SLA Management
- Dedicated Account Manager
- Advanced RBAC Policies
- Custom Domain Mapping
- SAML/SSO Integration
- Audit Log Export
- API Access (REST/GraphQL)
- On-premise Deployment Option
Help us route your inquiry
We'll help you find the right plan and pricing for your business.